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One Million Hours of 1-on-1 Tutoring Sessions Delivered Since 2011!
One Million Hours of 1-on-1 Tutoring Sessions Delivered Since 2011!

Privacy Policy

Jaya’s Academy (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our online tutoring services in Australia.

1. Information we collect

We may collect the following types of personal information:

  • Personal Details:Name, email address, phone number, and other contact information.
  • Account Information: Username, password, and account preferences.
  • Payment Information:Billing details and transaction history (processed securely by third-party payment providers).
  • Tutoring Information:Class schedules, progress reports, assignments, and any information shared during tutoring sessions.
  • Technical Data:IP address, browser type, device information, and usage analytics.

2. How we collect information

We collect information in the following ways:

  • When you register for an account or enroll in a tutoring session.
  • When you communicate with us via email, chat, or phone.
  • When you make a payment for our services.
  • Through cookies and similar tracking technologies when you visit our website.

3. How we use your information

We use your information to:

  • Provide, manage, and improve our online tutoring services.
  • Process payments and manage billing.
  • Communicate with you about your classes, account updates, and promotions.
  • Improve website functionality and enhance user experience.
  • Comply with legal and regulatory requirements.

4. Sharing of information

We do not sell, trade, or rent your personal information. We may share your data with:

  • Tutors: To facilitate tutoring sessions.
  • Payment Processors: To securely process transactions.
  • Service Providers: For website hosting, analytics, and technical support.
  • Legal Authorities: If required by law or to protect our rights and users.

5. Data security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, so we encourage you to protect your login credentials.

6. Your rights

You have the right to:

  • Access, update, or delete your personal data..
  • Withdraw consent for marketing communications.
  • Request data portability, where applicable.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your data rights have been violated.

7. Cookies and tracking technologies

Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jaya’s Academy

Email: info@jayasacademy.com

Phone:+61280035747

Website:

By using our website, you agree to this Privacy Policy.

Testimonials

What Parents Have To Say...

Read Their Reports And Satisfaction In Their Own Words
  • Tutor Image

    Jaya’s Academy has been a fantastic choice for our child. We were looking for a place that didn’t just focus on results but actually nurtured a love for learning. The teachers are incredibly patient and make complex topics easier to understand. My daughter used to struggle with math, but now she’s not just improving—she actually enjoys it. That alone is worth every dollar we’ve spent.

    Amanda Patel
    Rohan Patel's Mom
  • Tutor Image

    What I love most about Jaya’s Academy is that they genuinely care about the kids, not just their grades. Yes, my son’s marks have gone up, but more importantly, his confidence has too. The tutors don’t just teach; they encourage independent thinking and problem-solving, which I think will help him in the long run. Highly recommend for anyone who wants their child to thrive academically and personally.

    Daniel Thompson
    Emily Thompson's Dad
  • Tutor Image

    We tried other tutoring centers before Jaya’s Academy, and the difference has been night and day. My daughter used to dread English and always second-guessed her answers, but now she approaches assignments with confidence. Her recent school report showed a huge improvement, and more importantly, she’s proud of herself. That’s what makes Jaya’s Academy special.

    Priya Nair
    Aarav Nair's Mom
  • Tutor Image

    As a busy working parent, I really appreciate how flexible and accommodating Jaya’s Academy is. Whether it’s rescheduling a session or getting extra help before an exam, they go the extra mile to support students. The communication is great too—I always know how my son is progressing, and they even provide practical tips for helping at home. Definitely a place that understands real-world parenting challenges!

    Michael Chen
    Sophie Chen's Dad
  • Tutor Image

    I was skeptical at first because my son has a short attention span, and I wasn’t sure if tutoring would help. But the way Jaya’s Academy engages kids is impressive! The lessons are interactive, and they tailor their teaching style to each student. My son actually looks forward to his sessions (which I never thought I’d say about tutoring). His teachers at school have noticed the change too!

    Sarah William
    Liam Williams's Mom
  • Tutor Image

    I’ll be honest—at first, I wasn’t sure if tutoring was worth the investment. But after seeing how much my daughter has improved in both her grades and her attitude toward learning, I have zero regrets. Jaya’s Academy has a way of making kids believe in themselves, and that’s something you can’t put a price on. If you’re on the fence, just give it a try—you won’t regret it.

    Rajesh Kumar
    Ananya Kumar's Dad