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Privacy Policy

Jaya’s Academy (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our online tutoring services in Australia.

1. Information we collect

We may collect the following types of personal information:

  • Personal Details:Name, email address, phone number, and other contact information.
  • Account Information: Username, password, and account preferences.
  • Payment Information:Billing details and transaction history (processed securely by third-party payment providers).
  • Tutoring Information:Class schedules, progress reports, assignments, and any information shared during tutoring sessions.
  • Technical Data:IP address, browser type, device information, and usage analytics.

2. How we collect information

We collect information in the following ways:

  • When you register for an account or enroll in a tutoring session.
  • When you communicate with us via email, chat, or phone.
  • When you make a payment for our services.
  • Through cookies and similar tracking technologies when you visit our website.

3. How we use your information

We use your information to:

  • Provide, manage, and improve our online tutoring services.
  • Process payments and manage billing.
  • Communicate with you about your classes, account updates, and promotions.
  • Improve website functionality and enhance user experience.
  • Comply with legal and regulatory requirements.

4. Sharing of information

We do not sell, trade, or rent your personal information. We may share your data with:

  • Tutors: To facilitate tutoring sessions.
  • Payment Processors: To securely process transactions.
  • Service Providers: For website hosting, analytics, and technical support.
  • Legal Authorities: If required by law or to protect our rights and users.

5. Data security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, so we encourage you to protect your login credentials.

6. Your rights

You have the right to:

  • Access, update, or delete your personal data..
  • Withdraw consent for marketing communications.
  • Request data portability, where applicable.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your data rights have been violated.

6A. Children's Privacy

Jaya's Academy provides tutoring services to students of all ages, including children under the age of 18. We are committed to protecting the privacy of minors in accordance with the Australian Privacy Act 1988.

Parental Consent

Where a student is under 18 years of age, we require a parent or guardian to register on their behalf and provide consent for the collection and use of the student's personal information. By enrolling a child in our services, the parent or guardian confirms they have the authority to provide this consent.

What We Collect from Minor Students

For students under 18, we collect only the information necessary to deliver tutoring services, including:

  • Name and year level.
  • Session schedules and attendance records.
  • Academic progress notes and tutor feedback.
  • Communication between parents or guardians and Jaya's Academy.

How We Use Children's Data

Information collected about minor students is used solely to:

  • Deliver and improve tutoring sessions.
  • Track academic progress and share updates with parents or guardians.
  • Ensure a safe and appropriate learning environment.

We do not use a minor's personal information for marketing purposes without explicit parental consent.

Access and Deletion

Parents and guardians may at any time:

  • Request access to their child's personal data held by Jaya's Academy.
  • Request correction of any inaccurate information.
  • Request deletion of their child's data upon termination of services.

To make any such request, please contact us at info@jayasacademy.com.

Data Sharing

A minor student's personal information is shared only with their assigned tutor(s) for the purpose of delivering sessions. It is never sold, rented, or shared with third parties for commercial purposes.

7. Cookies and tracking technologies

Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jaya’s Academy

Email: info@jayasacademy.com

Phone: +61 735436355

Website: https://jayasacademy-au.com/

By using our website, you agree to this Privacy Policy.


Testimonials

What Parents Have To Say...

  • Tutor Image

    We tried a few other tutoring centers before Jaya’s Academy, and the difference has been remarkable. My son used to dread English and constantly doubt himself, but now he approaches assignments with confidence and curiosity. His latest school report showed great improvement, and more importantly, he’s proud of his own progress. That’s what makes Jaya’s Academy stand out.

    Priya Nair
    Aarav Nair's Mom
  • Tutor Image

    What I appreciate most about Jaya’s Academy is that they genuinely care about their students, not just their grades. My daughter’s marks have improved, but what really stands out is how much more confident she’s become. The tutors encourage curiosity and independent thinking, which I believe will help her far beyond academics. A wonderful place for any child to grow.

    Steve C
    Emily Thompson's Dad
  • Tutor Image

    I was unsure about online tutoring at first, but enrolling Rohan at Jaya’s Academy turned out to be an excellent decision. Sneha, his maths tutor, is patient, clear, and makes complex topics easy to understand. Rohan’s confidence and performance have improved tremendously, and he actually enjoys his lessons now. The platform is smooth, scheduling is easy, and the support is great. I highly recommend Jaya’s Academy to any parent looking for reliable online maths guidance.

    Aparna Patel
    Rohan Patel's Mom
  • Tutor Image

    As a working parent, I really value how flexible and accommodating Jaya’s Academy is. Whether it’s adjusting a schedule or arranging an extra session before exams, they always find a way to help. I’m kept updated about my daughter’s progress, and their practical learning tips have been useful at home too. It’s a refreshing experience to work with an academy that truly understands parents.

    Michael Chen
    Sophie Chen's Dad
  • Tutor Image

    I was skeptical at first because my son has a short attention span, but Jaya’s Academy completely changed my mind. The sessions are interactive and tailored to his learning style, which keeps him engaged from start to finish. He’s more focused, his grades have improved, and his teachers at school have noticed the change too. I couldn’t be happier.

    Sarah William
    Liam Williams's Mom
  • Tutor Image

    I’ll admit I wasn’t sure tutoring would be worth it, but after seeing how much my daughter has grown academically and personally, I’m convinced. Her grades are up, and her attitude toward learning has completely changed. Jaya’s Academy has helped her believe in herself — and that’s something truly priceless. If you’re hesitating, take the leap. You won’t regret it.

    Rajesh Kumar
    Ananya Kumar's Dad